Help Center
From choosing the right fabrics to garment care, Bali Garment’s Help Center provides answers to all your clothing production questions. Our comprehensive support ensures fashion entrepreneurs and brands get the guidance they need every step of the way.
Customer FAQs
Find answers to the most common questions about our services and fashion production.
To start producing your fashion products with Bali Garment, first prepare your designs, product sizes, and specifications. Submit your tech pack or designs via email ([email protected]) or WhatsApp (+62 877-7739-7299). If you’re in Bali, you can visit our studio to discuss your products in detail, ensuring a smooth and precise production process.
Absolutely! Bali Garment offers product consultations through WhatsApp video call, Google Meet, Zoom, or any platform you prefer. If you’re in Bali, visit our studio to discuss your product ideas and fabric requirements in person. Our experts also provide guidance on production, materials, and fashion style to help bring your vision to life.
Bali Garment’s production capacity reaches 2,500 garments per week, or up to 10,000 pieces per month, ensuring we can meet the demands of fashion brands with consistent quality and timely delivery.
Bali Garment creates product samples every 2 weeks, with timing depending on the queue. During peak season, sample preparation can take 2–3 months before launch. We recommend creating samples 4–5 months in advance to allow sufficient time for photoshoots, marketing strategy, and other preparations, ensuring your fashion brand is ready for a successful launch.
At Bali Garment, sample pricing is double the production cost. We provide two samples, one for you and one for our reference, to ensure that the final product meets the same high quality and exact specifications during mass production. This process guarantees consistency and precision for your fashion brand.
Absolutely. We charge twice the production cost for each sample to allow for free revisions. Bali Garment is committed to delivering the best possible service and ensuring top-quality standards for every product, so your fashion designs are produced exactly as you envision.
Absolutely. You can specify the type of fabric, composition, and any other details you need. Bali Garment will work with our trusted fabric suppliers to ensure your materials are produced exactly according to your specifications, helping your fashion brand achieve the desired quality and style.
Yes, Bali Garment allows you to use your own fabrics for production. You can bring them yourself or request us to collect them from any fabric store in Bali. For bulk orders, the store can also deliver the materials directly to our facility, ensuring a smooth production process for your fashion brand.
No problem. Bali Garment offers comprehensive size references from baby to adult sizes, including petite sizes for women. This ensures your garments are tailored accurately even if you don’t have specific measurements.
Bali Garment provides custom fabric printing services for your unique patterns. We offer digital printing, screen printing, sublimation, and fabric dyeing, ensuring your designs are brought to life with high-quality results.
Bali Garment is fully committed to protecting your designs. We never share clients’ designs with anyone, including friends or family, ensuring your fashion creations remain completely confidential.
Absolutely. Bali Garment offers full photoshoot services with our creative team, including photographers, graphic designers, editors, and models, in our professional photo studio. Share your moodboard and model preferences, and we will execute a high-quality photoshoot to showcase your fashion brand perfectly.
Bali Garment requires a minimum order of 120 pieces per style and size. You can mix fabrics, colors, and prints to suit your collection. By producing with us, you also contribute to supporting our skilled team and local production community.
Bali Garment allows you to mix colors, fabrics, and prints within the MOQ. Mixing sizes is not possible, as we prioritize fair wages and the well-being of our employees. This ensures ethical production while maintaining high-quality standards for your fashion products.
Absolutely. You are welcome to visit our workshop anytime. Booking an appointment in advance is recommended, as it allows us to prepare your tech pack, designs, and materials, ensuring a smooth and productive consultation.
Bali Garment accepts payments via bank transfer and cash. We support PayPal, Wise, and transfers through Bank Mandiri, Bank Central Asia, and MayBank.
Additional FAQs
Find answers to more questions about our services and production process.
To start producing your products with Bali Garment, first prepare your designs, sizes, and specifications. Submit your tech pack or designs via email ([email protected]) or WhatsApp (+62 877-7739-7299). If you are in Bali, visit our studio to discuss your products in detail, ensuring a smooth production process and high-quality results for your fashion brand.
Absolutely. Bali Garment offers full packing and shipping services for your products. We also provide secure storage for your products or fabrics, ensuring your fashion items are safely managed until delivery.
Bali Garment can produce up to 2,500 garments per week, or 10,000 pieces per month, ensuring we meet the demands of fashion brands with consistent quality and timely delivery.
Bali Garment produces samples every 2 weeks, with timing depending on the queue. During peak season, sample preparation can take 2–3 months before launch. We recommend creating samples 4–5 months in advance to allow sufficient time for photoshoots, marketing strategies, and other preparations, ensuring a smooth launch for your fashion brand.Bali Garment produces samples every 2 weeks, with timing depending on the queue. During peak season, sample preparation can take 2–3 months before launch. We recommend creating samples 4–5 months in advance to allow sufficient time for photoshoots, marketing strategies, and other preparations, ensuring a smooth launch for your fashion brand.
At Bali Garment, sample pricing is double the production cost. We provide two samples, one for you and one for our records, to guarantee that the final product maintains the same high quality and precise details during mass production, ensuring consistency for your fashion brand.
Absolutely. Each sample is priced at twice the production cost to allow for free revisions. Bali Garment is committed to delivering excellent service and ensuring top-quality results, so your designs are produced exactly as you envision.
